This was the response I recieved from Tesco after I emailed them asking them to read my open letter.
Dear Ms Breach
Thank you for your email addressed to Sir Terry Leahy, our Chief Executive. As Sir Terry is currently away from the office, I am responding on his behalf.
Therefore, we have not been given the opportunity to investigate your complaints and provide you with an proper explanation into these matters.
If you wish to write to Sir Terry Leahy, providing further information and your address details, I can assure you that you will receive a personal written response in due course, following an investigation into your concerns.
His address is:
If you have any further queries please do not hesitate to contact us at firstname.lastname@example.org quoting TES3098034X.
Tesco Customer Service Executive